How JBee Logistics collects, uses, and protects your information.
JBee Logistics LLC ("JBee Logistics," "we," "us," or "our") is a freight brokerage company based in Utah, USA. We operate the website jbeelogistics.com and will provide freight brokerage services connecting shippers with carriers across the United States.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a quote request, apply as a carrier, or otherwise interact with our services.
We collect personal information you provide directly to us, as well as certain information automatically when you use our website.
Information you provide:
Information collected automatically:
We do not collect payment card numbers directly. Payment processing is handled by Stripe, a PCI-compliant third party. Please review Stripe's privacy policy at stripe.com/privacy for details on how they handle your payment data.
We use the information we collect for the following purposes:
We will not use your information for purposes unrelated to the above without notifying you first.
When you provide your phone number through our website or portal forms, you may receive SMS text messages from JBee Logistics LLC, including account notifications, verification and login codes, quote and load status updates, and operational alerts. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP to any message, and reply HELP for assistance.
Mobile information sharing: We do not sell, rent, or share your mobile phone number or your SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. Phone numbers and consent collected for text messaging are used only to deliver the messages described above and to operate our services.
JBee Logistics does not sell your personal information to third parties. We may share your information in the following limited circumstances:
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Carrier onboarding records, load confirmations, and associated contact information are retained for a minimum of three years in accordance with standard freight industry recordkeeping practices. You may request deletion of your information at any time, subject to our legal obligations to retain certain records.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure form submission through encrypted connections (HTTPS), use of trusted third-party service providers with their own security protocols, and limiting internal access to personal information on a need-to-know basis.
No electronic transmission of data over the internet can be guaranteed to be completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at info@jbeelogistics.com.
Depending on your state of residence, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at info@jbeelogistics.com or call 469-363-9549. We will respond to verifiable requests within 45 days. We may need to verify your identity before processing your request.
Utah residents: Under the Utah Consumer Privacy Act (UCPA), Utah residents have the right to access, correct, delete, and opt out of the sale of personal data. JBee Logistics does not sell personal data. To submit a request, contact us at info@jbeelogistics.com.
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us understand how visitors use our site.
We do not use cookies for targeted advertising or cross-site behavioral tracking. You may disable cookies through your browser settings at any time. Doing so may affect the functionality of certain features on our website.
Our website may contain links to third-party websites, including FMCSA resources, factoring partners, and other industry tools. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit through links on jbeelogistics.com.
Our services are intended for business use by adults. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have inadvertently collected such information, please contact us at info@jbeelogistics.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website or services after any update constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
We are committed to resolving any privacy concerns promptly and transparently.